Privacy Policy
At TiBaza, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.
Data Security
We employ robust encryption technology to protect your personal info.
Transparent Usage
Your data is only used to fulfill orders and improve user experience.
No Data Selling
We never sell, rent, or trade your personal details to third parties.
1. Information We Collect
When you visit or make a purchase on TiBaza, we collect certain personal details necessary to fulfill your requests:
- Personal Identification Information: Name, email address, phone number, and delivery/billing address.
- Payment Information: Transaction details required to process secure payments (card details are handled by encrypted third-party gateways).
- Technical Data: IP address, browser type, device information, and browsing patterns on our site.
2. How We Use Your Information
We use the collected information for specific, legitimate business purposes, including:
Order Fulfillment
Processing payments, arranging shipping, and sending order confirmations.
Customer Support
Responding to your queries, technical support, and order tracking help.
Platform Enhancement
Analyzing traffic trends to improve our user experience and product catalog.
Marketing (Optional)
Sending newsletters or special promos only if you explicitly opted-in.
3. Sharing Information With Third Parties
We share your personal information only with essential third-party service providers who assist us in operating our platform:
| Service Category | Purpose | Data Protection |
|---|---|---|
| Payment Gateways | Secure transaction processing | PCI-DSS Compliant |
| Logistics & Couriers | Package delivery and parcel dispatch | Strict NDA & Privacy Terms |
| Analytics Partners | Website performance measurement | Anonymized Data Only |
4. Cookies & Tracking Technologies
TiBaza uses cookies and similar tracking tools to maintain session state, remember items in your shopping cart, and personalize your experience. You can manage or disable cookie preferences at any time through your web browser settings.
5. Your Rights & Control
Depending on your location, you hold full rights regarding your personal data:
- Right of Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request corrections to outdated or inaccurate information.
- Right to Erasure: Ask us to delete your personal data from our active databases.
Questions regarding your privacy?
Our data protection team is available to help you with any privacy requests or questions.